RETURNING AN ITEM
- If you decide you are not satisfied with your purchase you have 14 days from receipt of purchase to return and obtain a store credit or exchange.
- Upon receipt of the returned items, we will exchange the item/s or provide a store credit. We will not refund the cost of shipping.
- You are responsible for the return of the product, in an unused, as new condition.
- We will contact you as soon as the Return or Exchange has been processed.
- Where a replacement item is currently out of stock, a store credit will be issued at our discretion.
To Return Any Item(s), Proceed as Follows:
Pack the unworn and unwashed items with Original Receipt/Invoice – We cannot exchange or refund without the original Receipt/Invoice.
- Please ensure you include Your Name, Your Order Number, Shipping Address and Details for return or exchange of your item/s. So Gym And Fitness Fashion are able to assure a smooth process of your request.
- You must download, print and complete the Return Authorisation Form. Please be thorough and place your details.
- Please include the Return Authorisation Form with your product in the return package.
- Please allow up to 14 Business Days from receipt of returned item/s for your returned item/s to be processed.
- We recommend using Australia Post Registered Mail, so that Gym And Fitness Fashion and yourself are able to track your return to confirm your item/s have arrived.
- Mail your package:
Send all Returns and Exchanges using the address on the Return Authorisation Form.
***ITEMS PURCHASED ON SALE ARE FINAL
Items purchased on sale cannot be refunded or returned for a credit refund or exchanged and will simply be forwarded back to sender.
***INTERNATIONAL TERMS & CONDITIONS
GYM AND FITNESS FASHION DO NOT ACCEPT RETURNS ON ANY INTERNATIONAL ORDERS PURCHASED. ALL INTERNATIONAL SALES ARE FINAL AND COMPLETE AFTER PAYMENT.