WHEN IS MY ORDER PROCESSED & DISPATCHED
Once Gym And Fitness Fashion receives your order, your order will be processed and dispatched the next business day.
In order to provide the lowest product costs, Gym And Fitness Fashion has implemented a fair per customer postage pricing charge, which is as follows.
- A FLAT RATE of $10.00 for ‘signature post’ for ALL orders under $140 Australia Wide.
- ALL orders over $140 are eligible to receive FREE ‘signature post’ Australia Wide.
WHEN WILL I RECEIVE MY ORDER
Standard Shipping for Gym And Fitness Fashion is provided via Australia Post which takes approximately 3 – 7 days. This timeframe is intended as a guide only. All orders are shipped within 24 hours of Gym And Fitness Fashion receiving payment. You will receive an email confirmation with tracking details once the order has been dispatched from our warehouse. All Australian orders are posted by the close of business the next day, and you should expect delivery as per the shipping company’s terms and conditions.. All orders shipped to rural areas will be delivered as per the shipping company’s terms and conditions.
Gym And Fitness Fashion will provide yourself with a tracking number in conjunction with order being dispatched. Every order that leaves our warehouse is assigned a tracking number including free delivery orders.
HOW DO I TRACK MY ORDER
Please refer to our information page on tracking your order.
CAN I RECEIVE EXPRESS POSTAGE
In the near future Gym And Fitness Fashion will be providing extensive Express Postage options as part of their postage system.
If Express Postage is required in the interim, PLEASE contact Gym And Fitness Fashion with your request and we will endeavour to work with you to fulfill your requirements.
International Orders, including New Zealand do occur additional postage charges. This will be clearly illustrated upon ‘CHECKOUT’ and can vary depending on weight and destination. Please allow 4-15 Business Days for your items to arrive. As we post Worldwide, each order is unique and the time frame can vary. Please be advised that International Orders take an additional time period to be delivered. These time frames are intended as a guide only.
We do not accept returns on any international orders. All international sales are final.
We are not responsible for any lost or stolen items and will not refund or reship any orders lost or stolen. If your order is lost or stolen, please contact the carrier indicated on your shipping confirmation order with your tracking number and file a claim with them.
INTERNATIONAL DUTIES AND CUSTOMS CHARGES
ALL ORDERS ARE SHIPPED FROM AUSTRALIA, THEREFORE ALL INTERNATIONAL CUSTOMERS (OUTSIDE OF AUSTRALIA) MAY BE REQUIRED TO PAY APPLICABLE DUTY, SALES TAX AND CUSTOMS CHARGES UPON COLLECTION OF YOUR ORDER (WHICH IS A SEPARATE AMOUNT TO YOUR GYM AND FITNESS FASHION ORDER). THE ONLY CHARGES GYM AND FITNESS FASHION COLLECT ARE THOSE STATED ON YOUR GYM AND FITNESS FASHION ORDER INVOICE. WE CANNOT PROVIDE AN EXACT AMOUNT FOR ANY SALES TAX, DUTY AND CUSTOMS CHARGES AS THEY ARE DETERMINED BY YOUR LOCAL GOVERNMENT. FOR FURTHER ASSISTANCE WITH THIS, PLEASE CONTACT YOUR LOCAL GOVERNMENT FOR DETAILS.
ADDITIONAL POSTAGE INFORMATION
Please NOTE original shipping charges are non-refundable and the cost of the return is at your own expense…..! STORE CREDIT may NOT be used on returned items for postage/shipping expense. We are not responsible for any lost or stolen items and will not refund or reship any orders lost or stolen. If your order is lost or stolen, please contact the shipping company indicated on your shipping confirmation with your tracking number, and file a claim with them.